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Privacy Policy

Legal Disclaimer

The Generator Guys LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, submit forms, request service, or communicate with us.

Information We Collect 

We may collect the following information:

  • Name

  • Phone number

  • Email address

  • Service address

  • Billing information (if applicable)

  • Generator make/model information

  • Any information you voluntarily provide through contact forms, service requests, agreements, or SMS communication
     

We do not collect sensitive personal information beyond what is necessary to provide services.

How We Use Your Information

Your information is used solely for legitimate business purposes, including:

  • Scheduling service appointments

  • Providing estimates and invoices

  • Performing maintenance and repairs

  • Communicating regarding service updates

  • Sending service reminders

  • Responding to inquiries

  • Maintaining internal business records
     

No Sale Or Marketing Sharing of Personal Information

We do NOT sell, rent, trade, or share your personal information with third parties for marketing purposes.

End-user personal information will not be shared, sold, or disclosed to third parties for advertising or promotional use.

We only share information when:

  • Necessary to process payments (e.g., secure payment processors)

  • Required by law, subpoena, or legal process

  • Needed to protect our legal rights or prevent fraud
     

Any third-party service providers we use are required to safeguard your information.

SMS & Communications Policy

If you provide your phone number, you consent to receive service-related communications from The Generator Guys LLC.

  • Message frequency varies

  • Message and data rates may apply

  • You may opt out at any time by replying STOP

  • For assistance, reply HELP or contact us directly

We do not share mobile opt-in information with third parties for marketing purposes.

Data Security

We implement reasonable administrative and technical safeguards to protect your information. While no online transmission is 100% secure, we take appropriate steps to prevent unauthorized access, disclosure, or misuse.

Cookies & Website Tracking

Our website may use standard cookies or analytics tools to improve website functionality and user experience. These tools do not collect personal information for resale or marketing distribution.

You may disable cookies through your browser settings.

Your Rights

You may request to:

  • Review personal information we have collected

  • Correct inaccurate information

  • Request deletion of your information (where legally permissible)
     

To make a request, contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Changes To This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Information

The Generator Guys LLC
Jackson, New Jersey
Phone: (732) 965-7610
Email: Info@GeneratorGuysNJ.com
Website: GeneratorGuysNJ.com

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