Monday - Friday 7am-4pm EST
Air Cooled Maintenance 8 - 26kw
Major Service - Annual
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Change oil, oil filter & spark plugs
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Inspect/clean air filter (replace if necessary)
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Service/test battery & battery terminals
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Lightly clean slip rings (Kohler)
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Perform compression test (Generac)
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Inspect and tighten electrical connections
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Clean debris from inside of unit and apply rust preventive
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Test transfer switch(es) & run unit loaded confirming proper output voltage/frequency
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Update controller firmware and adjust parameters (if applicable)
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Check exercise time and adjust if needed for customer
Minor Service - 6 Month
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Check/add engine oil
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Service/test battery
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Inspect air filter
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Inspect and tighten electrical connections
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Clean debris from inside of unit
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Run unit briefly
Liquid Cooled Maintenance 20 - 200kw
Major Service - Annual
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Change oil & oil filter
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Check/add coolant
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Inspect/clean air filter (replace if necessary)
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Service/test battery & battery terminals
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Pressure test cooling system
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Inspect and tighten hose clamps
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Inspect and tighten electrical connections
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Clean debris from inside of unit and apply rust preventive
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Test transfer switch(es) & run unit loaded confirming proper output voltage/frequency
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Update controller firmware and adjust parameters (if applicable)
Minor Service - 6 Month
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Check/add engine oil and coolant
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Service/test battery
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Inspect air filter
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Inspect and tighten electrical connections
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Clean debris from inside of unit
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Run unit briefly
24/7 Remote Monitoring & Major Service
Select Models Only
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The Generator Guys will deliver 24/7 remote monitoring of the client's system and equipment to identify and address any potential issues. Including; system failures, performance irregularities and shutdowns
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Real-time system performance tracking
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Detection of system faults, failures, or shutdowns ​​
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In the event of a fault, system failure or shutdown, the client will be notified, and the issue will be addressed
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Terms & Conditions apply
Major Service - Annual
-
Change oil, oil filter & spark plugs
-
Inspect/clean air filter (replace if necessary)
-
Service/test battery & battery terminals
-
Lightly clean slip rings (Kohler)
-
Perform compression test (Generac)
-
Inspect and tighten electrical connections
-
Clean Debris from inside of unit and apply rust preventive
-
Test transfer switch(es) & run unit loaded confirming proper output voltage/frequency
-
Update controller firmware and adjust parameters (if applicable)
​
-
Check exercise time and adjust if needed for customer